Refund Policy
Effective Date: April 16, 2026 | Last Updated: April 16, 2026 | Version 1.0
1. Consultation and Medication Pricing
The price displayed on each product page covers both the telehealth consultation with a licensed healthcare provider and the medication itself, if a prescription is issued. No medication is dispensed without provider approval.
2. Refunds for Non-Approval
If you are not approved for treatment after your consultation, you will receive a full refund of the medication portion of your payment. The $75 consultation fee is non-refundable.
3. Refunds After Dispensing
Coming soon.
4. How to Request a Refund
To request a refund, please contact us with your order information. Refund requests are typically reviewed and processed within 5–10 business days.