TOS
Terms of Service
Effective Date: January 1, 2025. Last Updated: January 1, 2025
1. Acceptance of Terms
By accessing or using RxION’s services, website, or mobile applications (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Services.
These Terms constitute a legally binding agreement between you and RxION Health, Inc. (“RxION,” “we,” “us,” or “our”).
2. Description of Services
RxION provides telehealth services connecting patients with licensed healthcare providers for weight management treatment. Our Services include:
• Online medical consultations
• Prescription medication services (when medically appropriate)
• Medication delivery coordination
• Ongoing medical support and monitoring
• Educational health resources
3. Eligibility Requirements
To use our Services, you must:
• Be at least 18 years of age
• Be a resident of a U.S. state where we operate
• Provide accurate and complete information
• Have a valid form of payment
• Not be pregnant or breastfeeding
• Meet medical eligibility criteria as determined by our providers
We reserve the right to refuse service to anyone who does not meet these requirements or for any other reason at our sole discretion.
4. Medical Services and Disclaimers
Not Emergency Services
RxION is NOT for medical emergencies. If you are experiencing a medical emergency, call 911 immediately or go to your nearest emergency room.
Healthcare Provider Relationship
The healthcare providers available through our platform are independent contractors. RxION facilitates the connection but does not practice medicine or provide medical advice directly.
No Guarantee of Prescription
Payment for consultation does not guarantee a prescription. Prescriptions are issued solely at the discretion of the healthcare provider based on medical appropriateness.
5. Account Registration and Security
You are responsible for:
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and current information
• Updating your information as necessary
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
6. Payment Terms
Fees and Charges
By using our Services, you agree to pay all applicable fees, including consultation fees, medication costs, and any recurring subscription charges.
Recurring Billing
For subscription services, you authorize us to charge your payment method on a recurring basis until you cancel. You may cancel at any time through your account settings.
Refund Policy
Refunds are subject to our Refund Policy. Consultation fees are generally non-refundable once services are rendered, and medications cannot be returned once shipped due to federal regulations.
7. Prohibited Uses
You agree not to:
• Use the Services for any unlawful purpose
• Share or resell medications prescribed to you
• Provide false or misleading information
• Impersonate another person
• Interfere with or disrupt the Services
• Attempt to gain unauthorized access to our systems
• Use the Services to harm minors in any way
• Violate any applicable laws or regulations
8. Intellectual Property
All content on our platform, including text, graphics, logos, images, and software, is the property of RxION or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
9. Privacy and Data Protection
Your use of our Services is subject to our Privacy Policy and HIPAA Notice of Privacy Practices. By using our Services, you consent to our collection and use of your information as described in those policies.
10. Disclaimers and Limitation of Liability
No Warranties
The Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied.
Limitation of Liability
To the maximum extent permitted by law, RxION shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits or revenues.
Medical Outcomes
We do not guarantee any specific medical outcomes or weight loss results. Individual results may vary.
11. Indemnification
You agree to indemnify and hold harmless RxION, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.
12. Dispute Resolution and Arbitration
Mandatory Arbitration
Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Class Action Waiver
You waive any right to participate in a class action lawsuit or class-wide arbitration against RxION.
13. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law provisions. Any legal action must be brought in Miami-Dade County, Florida.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be posted on our website. Continued use of the Services after changes constitutes acceptance of the modified Terms.
15. Termination
We may terminate or suspend your access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services will immediately cease.
16. Weight Management Support Giveaway Official Rules
NO PURCHASE OR PAYMENT NECESSARY TO ENTER OR WIN. A purchase or payment will not increase your chances of winning.
Sponsor: RxION, LLC, 2113 Harwood Rd, Ste 300 PMB 401, Bedford, TX 76021
Eligibility: Open to legal residents of the fifty (50) United States and D.C., 18+ years of age. Employees and immediate family members of Sponsor are not eligible.
Entry Period: Entries must be received during the active giveaway period. Winner selection on or about January 1, 2026.
How to Enter:
• PRIMARY: Complete entry form at tryrxion.com
• ALTERNATE (AMOE): Email full name, address, phone, email, and DOB to info@rxion.com with subject “Weight Management Support Giveaway Entry”
• Limit one (1) entry per person regardless of method.
Prize (1 Winner):
• Twelve (12) asynchronous provider consultations over 12 months
• Up to $4,620 in pharmacy credit ($385/month for 12 months)
• Approximate Retail Value: $4,620
Important: No prescription medicatrion is guranteed. Winner must complete medical intake. PRescriptions provided only if medically appropriate and at provider's soel discretion. All medications ispensed by licensed pharmacy only.
Winner Selection: Random drawing from all eligible entries. Winner notified by email within five (5) business days.
Taxes: Winner is responsible for all applicable taxes and may be required to complete IRS Form W-9.
General: Sponsor may cancel or modify the giveaway due to fraud or technical issues. Governed by the laws of the State of Texas.
Winner’s List: Send SASE by March 31, 2026 to: RxION Weight Management Giveaway Winner, 2113 Harwood Rd, Ste 300 PMB 401, Bedford, TX 76021
17. Contact Information
For questions regarding these Terms of Service, please contact RxION.